Privacy Policy
Last Updated: July 2026. This starting outline is subject to corporate legal reviews.
Adiion Digital Labs ("Adiion", "we", "us", or "our") values the trust you place in us when sharing your commercial and personal data. Below we document our practices regarding information management for our public website and product service dashboards.
1. Introduction
Welcome to Adiion Digital Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our flagship platform, LoyaltyTown (the "Platform"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information that you identify and submit directly. This includes contact details (name, email, company, and telephone number) via demo forms or support requests. For Platform operations, we process transaction events, unique QR codes, verification timestamps, and reward point allocations on behalf of our corporate clients.
3. How We Use Your Information
We use the information we collect to operate, manage, and improve the Platform. This includes verifying product scans, settling contractor reward points, generating batch tracking logs, responding to client customer inquiries, and conducting basic website usage analysis.
4. Data Sharing & Third-Party Integrations
LoyaltyTown integrates with external software layers (such as Tally, SAP, WhatsApp messaging APIs, and UPI banking networks) as configured by client administrators. Your transaction data may be transmitted through these integrations to finalize ledgers. We do not sell or trade personal data to third parties.
5. Data Security
We implement industry-standard administrative, physical, and technical security measures (including TLS encryption in transit and database access control permissions) designed to protect your personal and transaction information from unauthorized access, disclosure, or modification.
6. Data Retention
We retain account, transaction, and QR verification logs only for as long as necessary to fulfill the business purposes outlined in this policy or to comply with corporate legal obligations.
7. User Rights
You have the right to request access to, correction of, or deletion of the personal information we process. To submit a data request, please contact our privacy representative at info@adiion.com.
8. Cookies
Our website uses session cookies to store interface preferences (such as interactive re-theming states) and basic traffic metrics. You can adjust your browser configurations to refuse cookies if desired.
9. Children's Privacy
Our website and Platform are designed for enterprise commercial business usage and are not directed to individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any modifications will be posted directly on this page with an updated effective date.
11. Contact Information
If you have questions or comments about this Privacy Policy, please email us at info@adiion.com or contact us at our office: S Park St, Secretariat Colony, Venkatapuram, Ambattur, Chennai, Greater Chennai, Tamil Nadu 600053.